All orders are shipped using the united states postal service
- Items are made in small batches and packed by me. Each product is produced by hand to ensure quality, and shelf life. Lead times vary depending on the items purchased but will average 1 week. Normal business days are Monday-Friday. Allow care and attention to making your items. Allow 7-10 business days for processing. Delivery times are estimated from the time your order leaves our facility.
Orders Placed During Sales & Holidays
During sales please allow up to 14 business days for processing and shipping.
After processing, shipping for international usually takes 1-3 weeks. If you refuse your package due to additional rates charges from your carrier we will not refund your shipping charges. You will be responsible for any additional cost and or custom fees. Packages seized by customs for any reason & unreturned we can not issue a refund.
Lost or Stolen or Damaged
For any reason your items are lost, stolen or damaged during transit Product Junkie Naturals will not be held responsible. All our of packages include insurance with tracking. All claims will be filed with shipping service.
Change of address
Once your order is placed you'll have 24 hours to change address or cancel.
- Before checking out, please make sure input a valid address. If you've entered an incorrect address & we are unable to process a shipping label you will be contacted via email. Your order will be on hold until we hear from you. By any chance your order was redirected back to us you will have to pay for the reshipment of your package since the initial payment was paid for the wrong address